Articles on: Onboarding / Installation

Steps to deactivate the Facebook and Instagram Sales Channel Pixel.

Articles on: Onboarding / Installation

Instructions for resolving duplicate Facebook Events.


**_Note: Most causes of duplicate events are because you have more than one Facebook integration active on your site. Please ensure to disable Facebook Sales Channel Data Sharing and that no other Facebook pixel apps are installed._**






Steps to deactivate the Facebook and Instagram Sales Channel Pixel.





Log in to your Shopify Store


On the Sidebar click "Facebook & Instagram" -> "Settings"








Go to Share Data & click “Change”








Toggle Off “Share Data”








Once Data is Toggled to “Off” > click “ Save “.





Updated on: 05/04/2024

Updated on: 04/10/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!